Cancellation and Refund Policy – 2025 Condo Conference
Exhibitor & Sponsorship Cancellations
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Cancellations received on or before August 30, 2025, will be refunded less a $200 administration fee.
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Cancellations received after August 30, 2025, are non-refundable unless the booth or sponsorship can be resold. A partial refund may be issued, minus the $200 fee if resold.
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Cancellation requests must be submitted in writing to:
📧 exhibitor@condoconference.ca or sponsor@condoconference.ca
and must include proof of full payment.
Important: Your booth and/or sponsorship is not confirmed until full payment is received.
We reserve the right to release any unpaid booth or sponsorship package to the next applicant after 15 days from submission, without further notice.
Sponsors: All logos must be uploaded through the sponsor portal and sent to jd@theresaplacemedia.ca in high-resolution format. Logos that are not high resolution will be subject to a $100 + HST formatting fee.
All exhibitor and sponsor tickets must be assigned through the PheedLoop portal at least 14 days before the event. Unassigned tickets are not valid for entry.
Attendee Cancellations
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Cancellations for attendee registrations will be accepted via email until October 24, 2025.
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Please send cancellation requests to:
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No refunds will be issued for cancellations received after this date or for no-shows.
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Passes are transferable up to 10 days before the event.
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Refunds will only be issued upon receipt of full payment and must include proof of payment.
Conference Pass – Members Only Policy
Member-only conference passes are exclusively available to active members of CCI or ACMO.
By selecting this ticket type, you confirm your active membership. All registrations will be verified.
If membership cannot be confirmed:
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Your ticket may be cancelled without notice, or
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You may be invoiced at the non-member rate
We reserve the right to adjust or cancel any registration that does not meet membership eligibility. To avoid delays, verify your membership with your local CCI Chapter or ACMO before registering.
For any questions or assistance, please contact:
