2:00 pm –
3:15 pm

2C SESSION
DEALING WITH DIFFICULT PEOPLE

Rhonda Scharf is a well-recognized Professional Speaker, Trainer, Consultant and Author. She is a respected consultant, provides uplifting and fun on-site training and workshops, and a highly entertaining keynote speaker. Add in webinars and coaching along with full customization of all programs, and she is fully competent and capable of putting you ON THE RIGHT TRACK. Her enthusiasm and positive energy truly make her stand out in her profession. Rhonda has the ability to make learning fun and interesting. Dealing with difficult people on a daily basis can turn a dream job into a nightmare! As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives. Whether you have to handle a customer who shouts at you for doing your job or a team member who takes credit for your ideas, this unique workshop will show you ways to stop falling victim to those difficult people who love to make life miserable for the rest of us!


Speaker

Rhonda Scharf, CSP