Conference Speaker Bios

Laurie Adams, RCM

Crossbridge Condominium Services Ltd.

Speaker 4B

Laurie has been serving the condominium industry for over 20 years. Her knowledge and experience in hotel management, co-operative housing, downtown business improvement associations and interior design serves to provide the basis for her eventual career in the condominium industry. 

She began her career as a site administrator, and obtained her R.C.M. designation in 1998.  Laurie joined Crossbridge Condominium Services in August 1998 as a Property Manager. She was appointed to the position of Regional Manager in June of 2006 where she continues to apply her knowledge and expertise to ensure the service of excellence expected continues to be the highest priority. 

Laurie continues to hold her R.C.M. designation and is an ACMO member in good standing.  She held a position on the Board of Directors for ACMO from 2013 to 2016 and served as Vice President for the last two years of her term.  Laurie continues to successfully serve the condominium community with passion and dedication.

Chris Antipas, RCM, ACCI

360 Community Management Ltd.

Speaker 5A

Chris Antipas is a veteran in the property management industry having over 2 decades of experience. He is the owner of 360 Community Management Ltd.

Chris has been involved with ACMO and CCI for the past 16 years, sitting on the ACMO Board of Directors for 9 years, including the last two years of his term as President of the Association.

Chris has been instructing the Condominium Law course online for the past 10 years and has taught all four of ACMO's educational courses at either Humber College, Mohawk College or in-house for his companies. He currently sits on a number of ACMO and CCI-T committees.

Babak Ardalan, RCM

Del Property Management Inc.

Speaker 3C

Babak Ardalan, RCM started serving the Condominium communities more than 16 years ago. He has been working with DEL Property Management for over 15 years. Babak has been a proud member of ACMO since 2004, when he obtained his RCM designation. He has served on different ACMO Committees and currently is a member of the communications committee. Babak believes that proper training, commitment, and transparency will bring success. His formula has resulted in success many times over, helping a number of professional RCMs serving condominium residents in Toronto.

Paul Belanger, P.Eng.

Belanger Engineering

Speaker 2B

Mr. Belanger is the Founder and President of Belanger Engineering and oversees all projects which are carried out by the firm. He has over 30 years of experience in the investigation and repair of residential, commercial and industrial buildings. This includes work in the fields of building sciences where the physical components and mechanical ventilation, heating and cooling equipment interact. Paul has evaluated the structural and non-structural components of hundreds of buildings through detailed condition surveys and technical audits. He has developed repair and maintenance strategies for many building types.

Marc Bhalla, Chartered Mediator

Condo Mediators

Moderator 1A

Marc Bhalla is a leading mediator in Ontario's condominium community. He holds the Chartered Mediator designation of the ADR Institute of Canada – the most senior designation available to practising mediators in the nation.

Marc has spoken throughout Canada and actively contributes to many condominium and Alternative Dispute Resolution (ADR) publications.

Earlier this year, Marc was prominently featured in the Canadian Broadcasting Corporation's Vertical City series, where he appeared on Metro Morning, CBC News Toronto and at a Facebook Live event to speak about his experience with conflict management in condominiums. As part of the series, Marc participated in an extensive series of interviews from which he was quoted in multiple articles.

Marc particularly enjoys the creativity that the mediation process allows and is passionate about the role that proactive dispute resolution processes can have in preserving ongoing relationships.

Marc holds an Executive Certificate in Conflict Management from the University of Windsor's Faculty of Law and earned an Honours Bachelor of Arts from the University of Toronto (Trinity College).

Brian Bosscher

Condo Control Central

Speaker 4C

Brian Bosscher is the President and Founder of Condo Control Central, a leading Toronto-based company that provides web-based communication and management software for condominiums of all sizes.

Colm Brannigan, Chartered Mediator & Chartered Arbitrator

Colm Brannigan Mediation and Arbitration Services

Speaker 1A

Colm Brannigan is a Chartered Mediator and Chartered Arbitrator with a Masters of Law in Alternative Dispute Resolution. He has an Ontario wide practice focused on the resolution of condominium and commercial disputes. Colm has been both a condominium owner and Board member and is a strong supporter of the prevention and management of conflict in condominium communities. Colm teaches Alternative Dispute Resolution part-time in the Faculty of Law at Queen's University and has an interest and expertise in Online Dispute Resolution.

Aldo Carinci, BBA, NCSO

iSource Solutions Inc.

Speaker 3A

Aldo Carinci is the founder and president of iSource Solutions Inc. a company based in Toronto specializing in Workplace Health & Safety solutions. He has held senior management roles with some of the best Fortune 500 companies.

Aldo's health & safety expertise spans over 20 years. His company has developed successful health & safety programs for many industries, including condo boards & property management organizations. His company offers many innovative workplace safety training options and finds ways to reduce operating costs to achieve best results.

Bill Carr


Speaker 4A

Bill Carr is well known as a multi-media artist, an actor, humorist, writer, motivational speaker and filmmaker. For over twenty-five years, Bill has been making people laugh at what's trivial while helping them think deeply about what counts. Bill helps people see their world in new and exciting ways. Bill's unique blend of humour and insight inspires laughter and consideration; offering his audience a fresh perspective on what they face every day. Bill is a community activist and tireless volunteer. He is a cofounder of ARC, the Atlantic Restorative Company, a social entrepreneurship which works to integrate restorative practices into every aspect of family, business and community. At the root of all ARC's work is the desire to "create space for authentic human exchange.

Every industry is a service industry, every life a life of service on some level. The deep truth is whether at work, in our community, or in our home life, we do, in fact, serve somebody. As leaders and managers, we serve our company, our fellow employees and our clients; and to an important, often neglected sense, we serve our community, our society and our world. The depth and quality of this service is directly affected by how we see ourselves as being "in service". Perception drives performance. When our lives are seen from a "service" perspective, it deepens our understanding of our place and mission in the world. Deep Service explores the idea of servant leadership in your specific industry context.

Nicholas Chirametli, B.Hsc., RCM

City Sites Property Management Inc.

Speaker 5B

Mr. Nicholas Chirametli obtained a Bachelor's Degree in Health Sciences from the University of Western Ontario and is a Registered Condominium Manger with the Association of Condominium Managers of Ontario (ACMO). After several years as a Property Manager, Mr. Chirametli was faced with the unexpected emergency of an explosion in the City of Mississauga that caused millions of dollars in property damages to two condominium properties, and required the emergency evacuation and long-term displacement of over 15 families from their homes. In 2016 Mr. Chirametli received the Genesis award from ACMO for providing exceptional service to the condominium community.

Harold Cipin, M.Sc., Hons. B.A., RCM

City Sites Property Management Inc.

Moderator 5B

Harold Cipin has been the President of City Sites Property Management Inc. since 2015. He has spent more than twenty years providing professional management services to the condominium industry in Ontario. As President of City Sites Property Management Inc., he is dedicated to providing outstanding management services to all of the company's clients. Harold is also committed to continually strive to enhance the integrity of the condominium management industry within Ontario. He is a former President of the Board of Directors of the Association of Condominium Managers of Ontario (ACMO), serving two terms, as well as the current President and founding member of the National Association of Condominium Managers (NACM). Harold received his RCM accreditation in 2000 and was awarded the RCM of the Year Award and the President's Citation for excellence and distinguished service in 2009. He has also written several articles for the Association's quarterly Condominium Manager (CM) magazine. Harold holds a graduate degree from Indiana State University and an under graduate degree from York University.

Armand Conant ,B.Eng, LL.B., D.E.S.S. (Sorbonne)

Shibley Righton LLP

Speaker - opening session

Armand heads up the condominium law department at the firm of Shibley Righton LLP.

Armand is a Past-President, Director of the CCI-T and is Chair of the joint ACMO and CCI-T Government Relations Committee and the Legislative Committee, which prepared and submitted an extensive legislative brief to the Ontario government with recommendations for changes to the Condominium Act, 1998. Armand is also Chair of CCI-National's Government Relations Committee and authored its publication comparing condominium legislation across Canada.

Armand has been on all the government committees involved in the reform of the Act and was one of 11 people appointed to the government's Expert Panel that conducted the final analysis of the Act. Armand has also been appointed as one of the four founding/first Directors of the newly created Condominium Authority of Ontario.

Armand writes articles for several publications, appears on television and radio shows and speaks at various condo conferences and courses.

James Davidson, LL.B., ACCI, FCCI

Davidson Houle Allen LLP

Speaker - Closing Session

James is a partner at Davidson Houle Allen LLP, Condominium Law, has been practicing condominium law for more than 34 years and is a Fellow of the Canadian Condominium Institute. He represents condominium corporations, their directors, owners and insurers throughout eastern Ontario.

Mario Deo, BA, LL.B.

Fine & Deo Condominium Lawyers

Speaker 1A

Mario is known for his positive demeanor, genuine approach, and the high value he places on client and peer relationships. As a nationally recognized condominium lawyer, Mario's focus is on representing condominium corporations.

Mario has been appointed as a legal expert in condominium issues to the Tarion Consumer Advisory Committee. He has served as President of CCI-Toronto, editor of Condo Voice Magazine, and member of the ACMO/CCI Conference Committee.

David Di Lella, BA (Hons), LL.B.

Horlick Levitt Di Lella LLP

Moderator 4B

David DiLella is a partner at Horlick, Levitt, Di Lella LLP. He graduated with honours in political science from the University of Western Ontario, and earned his law degree from Osgoode Hall Law School in 1998. He is a member of both the Ontario and New York State Bar.

David's practice focuses on litigation, with an emphasis on condominium related disputes, insurance matters and civil litigation. David is a regular speaker at ACMO and CCI events, and the author of several articles featured in CM Magazine and the Condo Voice. He has appeared before the Court of Appeal for Ontario, the Superior Court of Ontario and numerous administrative tribunals on behalf of his clients.

When he is not advocating on behalf of condominium clients, David, with the help of his wife Erin, spends his time mediating disputes between his sons, Connor and Cooper.

Maria Dimakas, BA (Hons), LL.B.

Fine & Deo Condominium Lawyers


Maria Dimakas stands apart for her candid, open approach and fierce determination to find real-life solutions to the issues her clients face.

It was a chance encounter during a routine business matter that brought Maria, an Osgoode Hall Law School graduate, to the offices of Fine & Deo. During that meeting, engaging and outgoing senior lawyer, Mario Deo, struck a conversation with Maria and ended up interviewing her on the spot. Impressed by his excitement about the industry and the passion and expertise the lawyers at Fine & Deo bring to solving their clients' problems, when Maria was offered a position with the firm, she accepted.

Clients appreciate Maria's ability to put them at ease as well as the priority she places on providing timely, accurate and practical advice. Careful not to make assumptions, she is a mindful listener who understands that each client's situation is unique in this ever-changing industry.

Maria writes and speaks extensively on condominium law. She has had work published in condovoice magazine and has spoken at ACMO/CCI's Annual Condominium Conference. She is a member of the Canadian Condominium Institute (CCI) and the Association of Condominium Managers of Ontario (ACMO).

Patricia Elia, B.Comm., LL.B., A.T.C.

Elia Associates Professional Corporation

Speaker 3B

Patricia Elia is a senior lawyer with Elia Associates. In her role as a lawyer, she brings expertise in business and condominium law, together with a unique perspective as a condominium director and owner. She believes in empowering communities to grow and thrive.

Patricia is passionate about the condominium industry because of the important role condominiums play in the lives of real people. Currently, she is working on a variety of industry related programs and committees with a view to facilitating awareness and knowledge for unit owners, directors, property managers and condominium communities as a whole.

Rod Escayola, LL.B.

Gowling WLG

Speaker 2A

Rod Escayola is a partner in Gowling WLG's Ottawa office. He practises in the area of civil litigation and represents clients from Ontario and Québec before the provincial Superior Court of Justice and the Court of Appeal, the Federal Courts, the Health Professions Appeal and Review Board, and numerous other administrative tribunals.

Rod has vast experience in condominium law, representing condominium corporations, directors, owners and property managers. He has published articles and has been quoted in various condominium magazines, and is regularly asked to speak on various condominium issues to property managers, directors and lawyers. He is the editor and social media director of the quarterly magazine for Ottawa's chapter of the Canadian Condominium Institute, for which he is also an elected director. Rod is also the founder and editor of


Jonathan Fine, B.Sc., JD, FCCI

Fine & Deo Condominium Lawyers

Speaker - Closing Session

Jonathan is regarded as one of Canada's leading experts in condominium law. Not only has he been lead counsel on more reported cases in condominium law than any other condominium litigation lawyer in Canada, Jonathan's skill and depth of knowledge has earned him the respect of not only of his clients, but also of colleagues, judges, and opposing counsel. Dedicated to the practice of condo law, he takes on even the most challenging of cases and acts for condominium corporations, and other law firms.

For Jonathan, there is no such thing as half measures. He has built a solid reputation as a litigator who is tough, but fair, fights for his clients' rights and is willing to do whatever it takes, within the confines of the law, to help his clients meet their objectives. The degree of preparedness he puts into a case is unparalleled.

Maria Finoro, RCM, ACCI, FCCI

MF Property Management Ltd.

Speaker 1C

Maria is President and owner of MF Property Management Ltd. She manages over 110 condominium corporations in the counties of Wellington, Waterloo, and Halton. She is also the President of the new CCI Grand River Chapter and a member of the Guelph Home Builders Association. Further, she has written numerous articles and speaks at a number of seminars and conferences. Indeed, Maria is very proud to celebrate the 25th anniversary of her company this year. However, she is even more delighted to be a doting Grandmother to two young girls who love her company and her cooked meals!

Tom Gallinger, BBA, FCIP

Atrens-Counsel Insurance Brokers

Speaker 5B

Tom Gallinger is the Vice President of Atrens-Counsel Insurance Brokers, a brokerage that specializes in managing insurance programs for condominiums, unit owners and property management professionals. Tom has been in the insurance industry for 14 years in various underwriting, brokering and management roles. As a specialist in Commercial and Condominium insurance, Tom strives to deliver a high level of service by managing the long-term insurance needs of his clients. In his career with Atrens-Counsel, Tom has done a number of educational presentations for various industry associations and groups aimed at unit owners, boards, and property managers. Tom holds an honours bachelor's degree in business, his Fellowship Chartered Insurance Professional (FCIP), as well as his Canadian Risk Management (CRM) designations.

Roseann Gore

FirstService Residential

Moderator 5C

Roseann Gore, Executive Regional Director – Roseann Gore serves as an Executive Regional Director with FirstService Residential, she holds an RCM designation. Her leadership style has a strong focus on positive communication, employee mentoring and development. She has over 18 years of property management experience and is also approved to teach the Human Relations Administration and Condo Law courses through ACMO.

Patrick Greco, BA Sc., LLB

Shibley Righton LLP

Speaker 3B

Patrick Greco is a partner at Shibley Righton LLP with a litigation practice specializing in condominium law.  Patrick also has significant expertise with commercial, construction lien, real estate, and professional negligence disputes.

Patrick has appeared on numerous matters before the Superior Court of Justice and Court of Appeal, and has assisted in the preparation of submissions to the Supreme Court of Canada. He has also appeared before the License Appeal Tribunal, Ontario Municipal Board, Child and Family Services Review Board, and other administrative boards.

Patrick writes and speaks frequently on condominium and construction issues.

JJ Hiew


Speaker 4C

JJ Hiew is the co-founder of, a secure online proxy-voting system and meeting package distribution service for Owner Meetings. helps condos reach meeting quorum, pass critical bylaws, and save money on notice package distribution costs. JJ is also a condominium director and has served on his board for 5 years. GetQuorum was created as a solution to the governance challenges his board was facing.

Tania Haluk, BA, RCM

FirstService Residential

Speaker 1A

In her role as the Vice President, High Rise Management at FirstService Residential Ontario, Tania's main focus is on education and training for managers and board members.

With over 20 years in the condominium industry, Tania has presented information on a variety of topics to groups of homeowners, condo boards, and managers. Moderating and speaking at events such as CCI/ACMO conferences, CCI Chapter events, Condominium buildings, homeowners groups and property managers has provided mutually beneficial learning opportunities.

Holding the positions of Chair of the Education Committees for both CCI Toronto Chapter and CCI National and 1st Vice President on the CCI Toronto board of directors, indicates the passion for sharing her knowledge and experience. Updating and teaching the CCI courses for boards is only part of what inspires her to volunteer on committees.

Mentoring and coaching others has inspired and provided the motivation to facilitate the Women in Leadership Program for internal candidates and emerging leaders at FirstService Residential.

Brian Horlick, B.Comm., B.C.L., LL.B., ACCI, FCCI

Horlick Levitt Di Lella LLP

Speaker - Closing Session

Brian has been successfully engaged in the practice of law for over 30 years. He is a senior partner with the law firm of Horlick Levitt Di Lella LLP and practices exclusively in the area of condominium law. Brian is actively involved in the condominium community and believes that education and knowledge are the cornerstones of a healthy and vibrant condominium industry.

Nancy Houle, BA, LL.B.

Davidson Houle Allen LLP

Speaker 3C

Nancy Houle is a founding partner at Davidson Houle Allen LLP. She has practiced exclusively in the area of condominium and joint-property ownership law since being called to the Bar in 2002. Her practice includes general corporate advice to condominium corporations, financing and secured transactions, building deficiency litigation, and proceedings involving disputes between condominium corporations and residents.

Nancy has published articles in both the Association of Condominium Managers of Ontario (ACMO) and CondoBusiness Magazine. She is also a frequent guest lecturer at Canadian Condominium Institute (CCI) Seminars, the Annual Directors Course, and the Kingston Area Condominium Association Seminars. Nancy has also been a guest on various local radio and television shows including Ottawa Morning on CBC Radio and CBC Television.

Nancy has also participated extensively in the process for revision of the Condominium Act, 1998, through her role as President of CCI Eastern Ontario and co-chair of the Constitution Committee for CCI National, and on the legislative review committee for ACMO/CCI. She has also been invited by the Ontario Ministry to participate in discussions on the proposed revisions and regulations before and after public release and consultation.

Nancy enjoys connecting with people, and finding ways to make a genuine difference to the lives of individuals, groups, and communities. One of her key strengths is being able to run smooth and effective meetings, leading the way to a practical resolution. Part of this is due to her sense of humour and ability to lighten the mood, even when a tough message needs to be delivered.

Growing up in a military family, Nancy spent her formative years living overseas, and now loves travelling to different parts of the world. Her labour of love is her home near the Gatineau Hills. Consequently, Nancy and her family spend as much time as possible enjoying the country and the outdoors: skiing in winter, and swimming in the summer – or following her son around the golf course.

Deborah A. Howden, BA, B.Ed, B.C.L., LL.B.

Shibley Righton LLP

Speaker 3A

Deborah is a partner at Shibley Righton LLP in Toronto and is a senior member of the Condo Law Group. Born and raised in Montreal, she received her primary education in the French school system, and is fluently bilingual in French and English. She has been successfully engaged in the practice of law for over 19 years.

Her practice at Shibley Righton involves all aspects of condominium law issues, with some focus on employment, civil litigation, occupational health and safety, human rights, harassment, the Workplace Safety and Insurance Act, and the Accessibility for Ontarians with Disabilities Act. Deborah has successfully represented clients at mediation, arbitration, administrative tribunals, and at various levels of court in Ontario. She is a member of CCI, the Advocates' Society, Metropolitan Toronto Lawyers' Association, Canadian Bar Association, and Canadian Defence Lawyers.

Deborah is actively involved in the condominium community and has written several articles for newspapers and magazines on condominium law topics. She has taught condominium law to directors at CCI and in-house at various management companies. She is frequently a speaker at law conferences, including the annual Condominium Conference in Toronto, and appears on television from time to time to discuss legal issues.

Christopher J. Jaglowitz, BA (Hons), JD, ACCI

Gardiner Miller Arnold LLP

Moderator - opening session

Chris has practiced condominium law and dispute resolution at Gardiner Miller Arnold LLP in Toronto since 2003.

He's a past-chair of the Condominium Management Standards Council, which oversees the ACMO 2000 certification program for condo management firms, and he's a past-chair of the civil litigation section of the Ontario Bar Association.  Chris sat on the Ontario government's Condo Act Review working groups and expert panel in 2013 to help formulate meaningful reforms to the Condo Act and establish condo manager licensing and regulation.
In addition to publishing the Ontario Condo Law Blog, Chris writes and lectures on condo law and civil litigation topics at seminars, conferences and courses for legal professionals, condominium managers, directors and unit owners.

Murray Johnson, RCM

Crossbridge Condominium Services

Moderator - Closing Session

Murray entered residential property management in 1992 following over 10 years of International Project Management and Facility Management with a large multi-national manufacturing firm. Joining Crossbridge (formerly Brookfield) in June 2008 after developing his profession as a Manager, and progressing to the role of Regional Manager for other respected condominium management firms, Murray continues to expand on his property management experience. In 2010 Murray was promoted to Vice President of Client Service Development with Crossbridge.

With experience in ISO 9000, Employee Training and Development, and Organizational Development, one of Murray's roles includes providing in-house Tarion and Performance Audit consulting to Crossbridge managed Properties, Managers and Directors. Specializing in procedural development and leading successful client performance audit negotiations, Murray brings a wealth of experience to the Crossbridge Tarion Warranty process. His participation on the Tarion Common Element Construction Practice Guidelines committee and input into the current Tarion Performance Audit process has benefited Crossbridge clients and improved condominium support across the province

With his in-depth knowledge of energy saving strategies, Murray was recognized in 2012 as one of Canada's top four Sustainability Champions in energy efficiency projects by Building Strategies and Sustainability magazine. Murray continues to lead Crossbridge's energy portfolio to maintain their position as the recognized leader for the development of long term client energy reduction planning supporting provincial environmental targets. As a CCI board director, Government Relations committee member, Chair of the Volunteer Resource Committee, Sitting member of the CCI Tarion Advisory Committee and a member of ACMO, Murray continues to be active in supporting condominium communities throughout Ontario.

Murray is a frequent speaker at the annual condominium conference and is often seen instructing at many CCI educational seminars and courses. To add to his busy schedule, Murray is also a regular contributor to the many condominium publications in southern Ontario. In October 2016 Murray was the recipient of the ACMO Special Recognition Award presented for special achievements that have positively impacted the condominium industry in Ontario.

Stephen M. Karr, LL.B., ACCI, FCCI

Harris, Sheaffer LLP

Speaker 4B

Stephen's practice focuses on all aspects of real estate and condominium law, acting primarily in the area of condominium land development, as well as general counsel to condominium corporations.

Stephen is a frequent lecturer on issues related to condominium law on behalf of the Law Society of Upper Canada, the Ontario Bar Association and the Canadian Condominium Institute.

Stephen served as Past President, Toronto Chapter of the Canadian Condominium Institute and was a Director on the National Board of Directors of the Canadian Condominium Institute. Stephen was awarded the title of Fellow of the Canadian Condominium Institute (F.C.C.I.) in 2005 for meritorious service to the condominium industry.

Sue Langlois


Speaker 5C

Sue Langlois is the Founder/CEO of DigiNotice, a digital signage communications company designed specifically for condominiums.

She has over 20 years of broadcast communications experience, having successfully owned and operated a TV/radio commercial distribution business that catered to clients such as Ford, Ontario Lottery Corporation, Adidas, Toyota, Subway and more.

Sue piloted a digital notice board project for condos in 2008, and spent several years interviewing property managers, board directors, and condo residents, to determine the communication needs of the industry. Since then she has put her background to work overseeing the development of both digital notice boards and the creative content specifically designed to have a positive impact on condominium communities and their bottom line.

Sue is an active member of ACMO and CCI-Toronto and is currently the Chair of the CCI-Toronto Marketing Committee as well as a member of the CCI-National Communications Committee.

Peter Leong, P.Eng, ACCI, FCCI

WSP Canada Inc.

Moderator 1B

Peter Leong is the Associate Vice President for WSP's Building Sciences Group in Canada. He is responsible for the business development, strategic planning, direction, and management of all divisions within Building Sciences (i.e. Building Restoration, Roofing, Building Envelopes, Façade Engineering, Performance Audits and Reserve Fund Studies).

Glenn Luckasavitch, RCM

Crossbridge Condominium Services

Speaker 5B

Glenn joined Crossbridge (formerly Brookfield) in 1999 as a Property Manager and was promoted to Regional Manager in 2000. Glenn is a professional member in good standing with ACMO for the past 35 years. Before joining Crossbridge, Glenn had eighteen years experience in Condominium Management with Del Property Management and General Property Management. Glenn teaches the in house Administration Course for Crossbridge. Glenn has had hands on experience with many rehabilitation projects, performance audits, reserve fund studies, fire and life safety, energy management and conservation. In 2013 Glenn successfully handled Toronto's largest condominium insurance claim disaster in the amount of $3.6 million. His leadership, communication skills and ability to navigate and accelerate the repair process through every peril this disaster created expedited the return of the home and businesses owners much earlier than anticipated. Glenn has shared much of his knowledge and experience with others and has contributed to CM Magazine and C.M.H.C.'s Better Buildings Case Studies.

Andrea C. Lusk, B.Sc. (Hons), LL.B.

Gardiner Miller Arnold LLP

Speaker 4C

Andrea Lusk is an associate lawyer at Gardiner Miller Arnold with a focus on condominium law, civil litigation, real estate and trusts and estates law. Andrea is the editor-in-chief of Gardiner Miller Arnold's newsletter, Condo Alert! As part of her litigation practice, she regularly appears at the Superior Court and various tribunals on condo and other matters.

Andrea is a member of ACMO, CCI Toronto, CCI Golden Horseshoe, the Ontario Bar Association and Toronto Lawyers Association. She is the Vice-Chair of the ACMO Associates Executive and part of the ACMO Luncheons/Regional Committee, ACMO Awards Committee and the CCI – Toronto Communications Committee and a regular contributor of articles and presentations. Andrea also participates as an instructor of the Condominium Law course at Humber College and in-house to eager R.C.M. candidates.

Shawn Machado, RCM

Maple Ridge Community Management

Moderator 2A

Shawn Machado is a senior property manager, with Maple Ridge Community Management, An Associa Company.

He oversee a team of Managers and administrators each with a diverse portfolio of High Rise, Low rise and Commercial Condominiums.

Shawn also the Lead liaison with multiple New Home Builders in Southern Ontario Including Canada’s the largest residential home builder.

Marnie McBain, BA, RCM

McBain Property Management Inc.

Moderator & Speaker 1C

Marnie was first exposed to the condominium management field in 1981. In 1986, Marnie joined Browell and Wallace and by the summer of 1989, Marnie was covering the portfolios of vacationing property managers at Wallace McBain and Associates. After exploring several other career options following university graduation, Marnie returned to the field and received her RCM (Registered Condominium Manager) designation in 1999. Marnie is now proud to make Peterborough and the City of Kawartha Lakes, her home and place of business. Marnie owns McBain Property Management Inc. in partnership with Marilyn McBain and between them they bring more than 47 years combined experience to the condominium industry. Marnie has hosted three successful condominium owners' information seminars and continues to be passionate about educating condominium owners. Marnie is an active member of both ACMO and CCI and looks forward to the upcoming changes in the Condominium Act and the professionalism that the anticipated changes will bring to the industry.

Megan Mackey, J.D., B.Sc. (Biochemistry)

Shibley Righton LLP

Moderator 3A

Megan Mackey is an experienced litigation lawyer at Shibley Righton LLP in condominium and commercial matters. She has been involved in a number of precedent-setting condominium cases and is a leader in condominium litigation matters. Megan focuses on achieving results for her clients and excels at customer service.

Megan provides strategic advice and assistance to clients involved with condominium and commercial disputes. She has advised condominium corporations, unit owners, and developers regarding condominium matters. Megan also acts for insurers, corporate clients, and individuals in both condominium and commercial lawsuits.

Megan provides strategic advice and assistance to clients involved with condominium and commercial disputes. She has advised condominium corporations, unit owners, and developers regarding condominium matters. Megan also acts for insurers, corporate clients, and individuals in both condominium and commercial lawsuits.

In her practice, Megan regularly appears in the Superior Court of Justice and before mediators and arbitrators. She has both trial and appellate experience and has appeared at all levels of court, including the Supreme Court of Canada.

Megan writes and speaks on legal developments in the condominium area. She has authored a number of articles for leading condominium publications and has been invited to speak to industry groups such as the Association of Condominium Managers of Ontario, the Canadian Condominium Institute, and the real estate section f the Ontario Bar Association.

Megan is a member of the Canadian Condominium Institute, the Association of Condominium Managers of Ontario, The Advocates' Society, and the Girl Guides of Canada.

Greg Marley, LL.B.

Deacon, Spears, Fedson + Montizambert

Speaker 2B

GREG MARLEY graduated from Queen's University Law School and was called to the Bar in 1998. He articled with Deacon, Spears, Fedson + Montizambert and is a partner of the firm. He practices all aspects of condominium law. His condominium litigation experience includes construction deficiency actions and claims before Tarion, first year deficit claims, compliance matters, wrongful dismissal actions, employment standard disputes and Human Rights Code complaints. He also maintains a general civil litigation practice, including construction lien actions and provides corporate advice to non-condominium clients and practices real estate law.

Dean McCabe, RCM, AIHM, ACCI

Meritus Group Management Inc

Speaker - opening session

Dean McCabe is the President and Founder of Meritus Group Management Inc. and a current Director and Past President of the Association of Condominium Managers of Ontario (ACMO). He has been a condominium manager for 23 years and has taught the Condominium Law Course and the Condominium Administration and Human Relations course at both Humber College and Mohawk College as well as through ACMO accredited in house training.

Dean is the recipient of the Ontario Condominium Manager of the Year award in 2008, The President's Award from the Association of Condominium Managers of Ontario in 2015 and a Certificate of Public Service from the Minister of Consumer Services – "for help in designing provincial qualifications for condominium managers licensing" in 2014. Dean continues to be an advocate for the advancement of the Condominium Management profession through public presentations and in his work leading the development of advanced management designations through ACMO.

Craig McMillan, RCM, ACCI, CAPM

Maple Ridge Community Management

Speaker 5C

Craig McMillan is Vice President of Operations at Maple Ridge Community Management (MRCM), an Assoica Company. He has been a Condominium Professional since 2003.

Craig has obtained his RCM designation from ACMO as well as his ACCI designation from CCI. He is a member of the Project Management Institute and holds his Certified Associate in Project Management designation.

He currently serves on two ACMO committees. The Professional Development Committee & The Communications Committee. He has been a speaker at ACMO/CCI-T and CC-GHC conferences as well as contributing articles for CM Magazine.

Josh Milgrom, J.D.

Lash Condo Law

Moderator 2B

Josh is an associate at Lash Condo Law. As the former president of his condo in Toronto, Josh offers a unique perspective when advising condo corporations. Josh's experience spans all things condo, including enforcement issues, shared facilities disputes, drafting or interpreting rules, by-laws and declarations, common expense arrears, and owners' meetings. He also represents condo corporations in mediations, arbitrations, and court proceedings.

Josh's passion for condos started after being appointed to his former Board on a vacancy. Little did he know, this would be the impetus to his future career.

Josh is heavily involved in the condo industry and is a frequent speaker at industry conferences and seminars. Josh is a member of CCI Toronto's CondoSTRENGTH Committee and has written for or been cited in many industry publications.

At his condo, Josh and his board overcame a gamut of condo conundrums – a special assessment, a requisition meeting, several multi-million dollar projects, and director misconduct. These first-hand experiences have taught Josh a thing or two about being a director – and about what directors want from their lawyers.

Catherine Murdock, RCM

DEL Property Management

Moderator 3B

Catherine started in Property Management over 38 years ago, beginning with Co-operatives. Catherine served as the President of the Co-operative Housing Federation of Toronto from 1982 through 1984. Over the past 27 years she has been involved with managing Condominiums, exclusively.

Catherine first started with DEL Property Management Inc. in 1990, was promoted to District Manager in 2002 and has focused on professional development, staff training and co-ordinates the in-house RCM program and is also the ACMO 2000 Team Leader at DEL.

Catherine received the coveted Registered Condominium Manager designation in 2005 and was certified as an in-house RCM instructor in 2006.

Catherine was elected to the ACMO Board of Directors in 2013 and served as their Treasurer until May of 2015, when she was elected as President.

In 2016 Catherine was re-elected to the ACMO Board of Directors, and is currently serving as Treasurer. Also in 2016, Catherine received the Donna Farr award as RCM instructor of the year.

Lou Natale, BA, LL.B

Miller Thomson LLP

Moderator 4C

Lou Natale is a senior member of the Condominium and Real Estate Law Departments at Miller Thomson LLP, focusing his practice on condominium law, commercial real estate and financing. Lou's clients include all types of condominium corporations, developers and lending institutions. As a regular speaker and contributor of articles and publications for both CCI and ACMO, Lou has become well known within the condominium industry for his practical, common sense approach to the law.

Ernie Nyitrai

YRCC 0636

Speaker 5A

Ernie Nyitrai is the current President of the Board of Directors for "Walden Pond II", YRCC 636, in Unionville. He also serves as the owner representative Board member on the Condominium Management Standards Council (CMSC).

After many years of attending CCI Toronto courses and events, Ernie became actively involved in attending CCI Legislative Committee meetings in 2012 and was a speaker at the 2012 CCI-T/ACMO Conference. In December of 2012 Ernie joined the CCI Toronto Board of Directors where he serves as Chair of the Special Project Committee.

Ernie holds a Bachelor of Arts degree from McMaster University and a Master of Public Administration from the University of Toronto. He spent all of his 33 years in the work world within public service. The first 20 years were spent with the Ministry of Municipal Affairs in the Government of Ontario. The last 13 years, he was Executive Director of a political lobby group representing the elected officials within the Catholic School Boards of Ontario. He retired in 1998.

John Oakes, M.A., C.P.M., R.C.M., ACCI, FCCI

Condominium Management Regulatory Authority of Ontario

Speaker - Introduction to CAO and CMRAO

John has been involved in the management of condominiums on a full-time basis for the past 43years and he has held his current position as CEO of Crossbridge Condominium Services Ltd. (formerly Brookfield) for the past 19 years. He has been teaching the Association of Condominium Managers of Ontario Condominium Law Course in-house at Crossbridge for the past 13 years. John is a former Director and President of the ACMO, the first Co-chair of the annual ACMO/CCI Condominium Conference and Chair of the ACMO/CCI Legislative Review Committee that consulted with the Province on the 1998 Condominium Act. Mr. Oakes was involved in the Ministry of Government and Consumer Services' technical consultations on reserve funds, insurance and licensing and was a member of the Condominium Management Regulatory Authority Advisory Working Group. He is currently a Director on the interim Board of Directors of the Condominium Management Regulatory Authority of Ontario.

Odysseas Papadimitriou, J.D.

Harris, Sheaffer LLP

Speaker 5A

Odysseas is a lawyer at Harris, Sheaffer LLP in Toronto. His real estate practice focuses on condominium development and general commercial real estate, including acquisitions, dispositions, real property financing, commercial leasing, and condominium governance.

Odysseas has also developed a particular expertise in condominium law. He represents and advises developers, condominium corporations, and condominium lenders on a variety of issues including condominium governance, reciprocal agreements, dispute resolution, lien enforcement, management and operation, and third-party contracts.

Called to the Bar in 2010, Odysseas is on the executive committee of the Ontario Bar Association – Real Property Section and serves on the board of directors of the Hellenic-Canadian Lawyers Association and the East York Hall of Fame. In addition, Odysseas is a member of the Urban Land Institute, the Canadian Condominium Institute, and NAIOP.

Vic Persaud, BA

Suncorp Valuations

Moderator 5A

Vic Persaud is a Manager of Business Development for Suncorp Valuations, one of the largest appraisal firms in Canada. Suncorp appraises over 1,000 condominiums annually to establish the current replacement cost for insurance placement purposes. Since 2003, Vic has been marketing Suncorp's appraisal services and been actively involved in the condominium industry.

Vic is the Chair of the Membership Committee for CCI Toronto. In his role with CCI Toronto, he has been instrumental in increasing membership and developing initiatives such as Condo of the Year and Membership Presentations for management companies. Vic has been a moderator and speaker at past CCI/ACMO conferences and has written articles for the CondoVoice and CM magazine.

Jason Rivait, BA, MA, LL.B.

Miller Thomson LLP

Speaker 1B

Jason Rivait, a partner at the law firm of Miller Thomson, specializes in condo law and has extensive experience dealing with all condo related matters.

Jason is actively involved in the condo industry. He has taught condo law courses for the Canadian Condominium Institute (CCI) and Humber College. Jason is also a member of the Communications Committee for CCI, which produces the CondoVoice magazine and is a frequent speaker at industry conferences and events.

Jeff Rodin

Condominium Insurance Solutions

Speaker 4B

Jeff specializes in managing complex commercial accounts for a divergent class of business owners, each with their own specific needs. His 35 years industry experience and vast network of contacts enable him to satisfy the unique insurance requirements of his clientele, by placing them with the most appropriate market.

Additionally, Jeff has been extremely successful in developing niche insurance programs, including: Exhibitor & Trade Shows, Condominium Corporations, Beautician & Hair Salons, Property Managers and, most recently, Restoration Contractors.

Alongside his innovative approach to providing insurance solutions, Jeff places paramount importance on providing the highest level of customer service.

One of Jeffʼs proudest career accomplishments was in 2016 when he was nominated for Top Broker in Canada. He was also recognized from Insurance Business Canada magazine, wherein he was lauded as one of the top three Brokers in Canada between 2013 and 2014. Jeff has served on the Board of Directors for Globex Risk Management Inc., and Logistix International Risk Management Ltd.

Rhonda Scharf


Speaker 2C

Rhonda is a well-recognized Professional Speaker, Trainer, Consultant and Author. She is a respected consultant, provides uplifting and fun on-site training and workshops, and a highly entertaining keynote speaker. Add in webinars and coaching along with full customization of all programs, and she is fully competent and capable of putting you ON THE RIGHT TRACK. Her enthusiasm and positive energy truly make her stand out in her profession. Rhonda has the ability to make learning fun and interesting.

Dealing with difficult people on a daily basis can turn a dream job into a nightmare! As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives. Whether you have to handle a customer who shouts at you for doing your job or a team member who takes credit for your ideas, this unique workshop will show you ways to stop falling victim to those difficult people who love to make life miserable for the rest of us!

Robert Schmidt

Re/Max Ultimate Realty

Speaker 5C

Robert Schmidt is a Broker / Realtor with Re/Max Ultimate Realty in Toronto. He is a certified negotiation expert and an accredited senior agent. Robert has extensive knowledge of the Toronto real estate market and specializes in condominiums and residential properties. Robert is passionate about offering his clients a fresh approach to real estate by providing concierge service with a focus on exceeding expectations.

In 2015, Robert was elected as Board President of Scenic on Eglinton, a 364 unit luxury residential condominium complex. As President, he is focused on driving the core values and priorities established by the Board; the safety and security of all its residents, driving value while enhancing services, and enhancing property values by creating a point of differentiation.

Prior to joining the real estate industry, Robert was an executive with Coca-Cola Refreshments.

In his spare time, Robert volunteers at the Thorncliffe Neighbourhood Office, The Yonge St. Mission and a variety of other causes. He enjoys working-out, swimming, stand-up paddle boarding and is passionate about his annual travels across Europe.

Allan Steven, RCM

Canlight Management Inc.

Speaker 1B

Allan found his passion in real estate development at the age of 21 while attending University of Waterloo. He became President of Waterloo Co-Operative Residence Inc. which had a mandate to build a 95 unit student housing complex. His role was that of a Development Manager overseeing design, funding and construction of this project.

Allan has been with Canlight since 2001 and is currently managing a portfolio of town homes high-rise and commercial condominiums. Allan has co-managed several of our major rehabilitation and retrofit projects in excess of $25 Million. Through his vast experience in these capital projects, Allan has gained a wide scope and in depth knowledge of building systems and designs.

Allan’s wealth of knowledge provides a tremendous resource to other managers at Canlight.

Sally Thompson, M.Sc., P.Eng.

Synergy Partners

Speaker 1B

Sally is a professional engineer and Managing Principal with Synergy Partners. Sally has been specializing in condominiums since 1990. Synergy is an employee-owned engineering firm that provides reserve fund studies, performance audits and engineering related to building restoration projects. Sally is currently the president of CCI-Toronto and sits on CCI-T's conference committee and education committee. Sally also volunteers with ACMO, PEO, Tarion and the CMRAO.

Bill Thompson, BA, RCM, ACCI, FCCI

Malvern Condominium Property Management

Speaker 2A

In his career spanning more than 30 years, Bill has held positions ranging from Property Manager, to Vice President, to President at three different management companies. Bill is currently the President of Malvern Condominium Property Management, which is an "ACMO 2000 Certified Company" that has exclusively managed Condominiums since 1972.

Bill Thompson has a Bachelor of Arts degree from York University. He attained his R.C.M. designation in 1988 and has proudly maintained that designation since then. Bill attained his ACCI designation from the Canadian Condominium Institute in June 2000, and was honoured by his peers with the FCCI designation in 2010. Bill serves as the President on the CCI National Executive Board helping to lead and coordinate national condominium activities, and help the leaders of the industry create a better condominium lifestyle.

Bill has dedicated his career to making condominiums and the people that serve them, better in any way that he can. In his attempt to improve himself and the industry, he has tirelessly accepted speaking and teaching engagements on everything Condominium. He strongly believes that the key to ensuring strong Condominiums is through the ongoing provision of education and information to Condominium Directors who make all of the crucial decisions for their Owners. You may not always agree with everything that Bill says, but you will likely find yourself adopting many of his ideas into your daily activities.

Park Thompson, BA, CPA, CA, ACCI, FCCI

Furlong and Company LLP

Speaker 3C

Park Thompson is a partner at Furlong and Company LLP – a Toronto based firm representing over 275 condominium corporations. Park has been a regular speaker at condominium courses and conference and author of numerous articles on condominium matter for 30 years. He served for many years as a member of the Board of Directors of the Canadian Condominium Institute and of its Toronto Chapter, and has earned the designation ACCI (Associate of the Canadian Condominium Institute) and has also been awarded the FCCI (Fellow of the Canadian Condominium Institute) designation.

Roger Tickner, CRSP, Paralegal, CMP, RPT

Tickner & Associates Inc.

Speaker 3A

  • Roger Tickner is a Canadian Registered Safety Professional (CRSP-1984) and is the former Canadian Chairman of the Board of BCRSP. He is a practicing Paralegal licenced by the Law Society of Upper Canada. He also holds designations as a Canadian Management Professional (CMP) and a Canadian Registered Professional Trainer (RPT)
  • He is President of Tickner and Associates Incorporated - an expert workplace health and safety specialty firm and is also President of Tickner Brooks Professional Corporation - a paralegal firm specializing in Workers Compensation appeals and Tribunal representation.
  • Roger is an accomplished author and conference speaker across North America. His firm has specialized in Condo Safety for over 15 years and he is a member of ACMO.
  • Since 1981 Roger has been developing safety systems for Condo Corporations, major construction projects and discerning employers seeking excellence in health and safety. The "TICKNER" brand is known for service excellence & uncompromising success.

Robert Weinberg, MBA, RCM, A.C.C.I.

Percel Inc.

Moderator 3C

Robert has been in condominium management for 35 years and is currently the President and CEO of Percel Inc. His company currently manages over 80 condominium communities across the GTA, Muskoka, Collingwood and in Blue Mountain, Ontario, comprising over 7,000 units.

He received his Professional Associate of the Canadian Condominium Institute (ACCI) designation in 1993 and his RCM designation from ACMO in 1996.He has been a Moderator and Speaker for the ACMO / CCI-T Conference for over 10 years. Robert is an approved ACMO course instructor and is a frequent instructor for the CCI-T Directors Courses. Robert has served as a Director on the Board of ACMO since 2009 and is currently serving on the Executive as President.

Brad Wells, RCM

Wilson, Blanchard Management Inc.

Speaker 1C

Brad is the Director of Property Management with Wilson, Blanchard Management Inc. working in the Waterloo Region Office. He has been managing condominium corporations and commercial properties for over 15 years achieving the RCM designation with ACMO and has been a speaker at ACMO/CCI-T and CCI-GHC Conferences, CCI-GHC Level 100 and 300 courses, teaches the in-house ACMO RCM courses, as well as contributed articles for CM Magazine and the WB Condo Connection. Brad is very involved in the condominium industry currently participating on the ACMO Regional/Luncheon Committee, the CCI-GHC Education Committee and the CCI-Grand River Chapter Steering Committee. Brad is currently pursuing the BOMA RPA designation and is actively involved with training and mentoring new Property Managers entering the profession.

Debbie Wilson, RCM, ACCI


Speaker 2B

Debbie has been in the property management business for over 30 years. She just got re-elected to the Board of ACMO where she is on the Executive Committee in the position of Secretary. Debbie also chairs the Regional Committee responsible for education conferences throughout Ontario.

While most of her career as a Property Manager, Regional Vice President, General Manager, Regional Director and New Business Development was in Ottawa, she also worked in Calgary, Edmonton and most recently during the past year in Toronto. Debbie has now returned home to Ottawa. This has provided a rather interesting opportunity to Debbie to see how other cities deal with Condominium Management.

On going education is very important to Debbie so she became a teacher for Mohawk College for 9 years of the ACMO Condominium Law course. Debbie also has served on the Board of Directors for the Ottawa Chapter of CCI, including in the position of President.

It is important to Debbie to give back to the industry as such as has written some articles for the CM Magazine. She has been a speaker previously at the ACMO CCI Toronto Conference, The Ottawa Home Show and various ACMO CCI Regional Conferences in Ottawa, London, Burlington and Kingston.

Tom Wright

Condominium Authority of Ontario

Speaker - Introduction to CAO and CMRAO

As chair of the Condominium Authority of Ontario (CAO), Tom provides leadership to ensure that the board's policies, priorities, and goals effectively fulfill its mandate.

Tom is also the current chair of the Bereavement Authority of Ontario and the Ontario Film Authority, and Vice-Chair of the Resource Productivity and Recovery Authority.  In the past, he has served as the Chief Executive Officer and Registrar of the Real Estate Council of Ontario, and as chair of the Condominium Authority Advisory Working Group.

Brian Zander


Speaker – 2A

Brian Zander is both a Tenant and Director at a community in the Humber Bay region. As condo living becomes more of a reality for young, mobile professionals – engaging tenants in the community can be very rewarding. There are many reasons why someone would choose to rent over making a purchase – and not all have to do with the money.

Brian works in the Chemical Industry for The Lubrizol Corporation, a Berkshire Hathaway company. His experience spans consulting on behalf of clients for product development, chemical formulations, sales and marketing, addressing global specifications for OEM's and regulatory bodies. He currently manages accounts across Canada that service a wide range of industries including energy, automotive, industrial, aerospace, fuels, agriculture, resource development, oil and gas, etc.

Brian also serves as on the Executive board of the Toronto Chapter of the Society of Tribologists and Lubrication Engineers, He is a voting member on several fuel committees for the Canadian General Standards Board and is actively involved with other volunteer organizations in the community.